Help Center for real-chat.ai

Click the sign in/register button and choose your preferred login method (including Google). Your account will be created automatically, and you can start chatting right away.

You buy a plan on the Pricing page as a one-time payment for 1, 3 or 12 months. There is no auto-renewal: when the period ends, you decide whether to renew. You can also renew early — the new period is added to what is left, and your unused plan credits stay.

Check your payment details, card limits, and try again. If the issue continues, contact support and include the payment time and your account email.

Open the AI character creator and go through six steps: style (realistic or anime), looks, hair and colors, body, who she is and the plot, name and personality. The AI draws her portrait and writes her profile, then she opens in the chat right away. All your characters are kept in “My AI”.

The system uses conversation context to keep dialogue coherent. This makes chats with your AI companion more personal and consistent.

We follow a privacy-first approach and apply data protection measures. Learn more in our Privacy Policy.

With an active plan, your credit balance is shown in the site header. Tap it to open your wallet with your plan end date, spending history and credit packs. If the data hasn’t updated after a payment, refresh the page.

Contact support through the Contact Us page with the subject “Account Deletion”. Our team will guide you through the steps and confirm your request.