Help Center

Help Center for real-chat.ai

Find quick answers about your account, billing, characters, and chat features. If you can’t find what you need, contact support at the bottom of this page.

Frequently Asked Questions

Found: 8
How do I register on real-chat.ai?
Click the sign in/register button and choose your preferred login method (including Google). Your account will be created automatically, and you can start chatting right away.
How do subscriptions and renewals work?
On the Pricing page, you can choose a package or subscription. Subscription renewals happen automatically based on your selected plan. You can manage your status in your account.
What should I do if a payment fails?
Check your payment details, card limits, and try again. If the issue continues, contact support and include the payment time and your account email.
How can I create my own AI character?
Go to “Create Character” and set the name, style, description, and visual details. After saving, you can start chatting immediately and keep improving your character over time.
Why do responses reference past messages?
The system uses conversation context to keep dialogue coherent. This makes chats with your AI companion more personal and consistent.
How are my data and chats protected?
We follow a privacy-first approach and apply data protection measures. Learn more in our Privacy Policy.
Where can I check my limits and remaining credits?
Current limits and plan details are shown in your profile and on the Pricing page. If the data hasn’t updated, refresh the page and check your payment status.
How do I delete or deactivate my account?
Contact support through the Contact Us page with the subject “Account Deletion”. Our team will guide you through the steps and confirm your request.

Still need help?

Message support and we’ll help with any issue related to your account, billing, or platform usage. We usually respond as quickly as possible.